Catalog

Creating Raving Fans Through an Amazing Customer Experience
Online
Added:

Buying or selling a business can be a traumatic experience. We’ll discuss actions you can take to educate and equip buyers and sellers so they have a great experience and become raving fans. We will cover:
Seller Experience
Creating an amazing Seller Journey from the first meeting to the closing table
Managing Seller expectations throughout the process
Marketing Update Letters
The importance of “Remember when …”
Avoiding Commission Breath
How to secure online reviews after a closing
Asking for referrals, testimonials, and testimonial videos
Buyer Experience
Sales automation tactics to help manage the large number of buyers in the marketplace
Managing Buyer expectations throughout the Buyer Journey
Educate and Equip buyers so they are more likely to identify the right business for them and write an offer
Asking for online reviews from buyers
Following up with buyers after closing and creating future sellers
Presenter: Chris Jones
Track: Fast Track to Success
Credit: 1
Credits awarded per Session. See individual Sessions for further details.
Credits awarded
Type
Name
Sub type
Value
Certificate awarded

About this item

Buying or selling a business can be a traumatic experience. We’ll discuss actions you can take to educate and equip buyers and sellers so they have a great experience and become raving fans. We will cover:

Seller Experience

  • Creating an amazing Seller Journey from the first meeting to the closing table
  • Managing Seller expectations throughout the process
  • Marketing Update Letters
  • The importance of “Remember when …”
  • Avoiding Commission Breath
  • How to secure online reviews after a closing
  • Asking for referrals, testimonials, and testimonial videos

Buyer Experience

  • Sales automation tactics to help manage the large number of buyers in the marketplace
  • Managing Buyer expectations throughout the Buyer Journey
  • Educate and Equip buyers so they are more likely to identify the right business for them and write an offer
  • Asking for online reviews from buyers
  • Following up with buyers after closing and creating future sellers

Presenter: Chris Jones
Track: Fast Track to Success

Credit: 1

Other information

Additional Charges May Apply

Ratings and reviews

Close
Shopping Cart
Total:  Close

Loading Shopping Cart Items...